Getting Paid on awaKart
We use a secure campus escrow system to keep transactions safe for both you and your buyers. Here is exactly how money moves from a student's payment to your bank account.
The Payout Timeline
Customer Pays Upfront
When a student orders your items (clothes, shoes, electronics, etc.), their payment is captured instantly. To build trust across the campus community, awaKart securely holds these funds in escrow until delivery is verified.
Delivery & The 24-Hour Window
Once you deliver the order and mark it as completed, a standard 24-hour verification window begins. This gives the buyer time to confirm everything arrived safely and matches your catalog description.
Funds Released to Bank
As soon as the 24-hour window closes smoothly, your net earnings (total minus our small platform commission) are automatically cleared. Settlements drop straight into the bank account bound to your vendor profile.
Payout Guardrails
What if a customer files a false claim?
If a buyer reports an issue, the payout is temporarily paused while the admin team reviews it. Don't worry, as long as you provide honest descriptions and proof of delivery (like on-campus communication or drop-off confirmation), your funds will be released manually by an administrator.
How do I verify or change my banking details?
Payouts are routed based on the settlement info provided during your shop registration. You can review or update your active bank settings at any time inside your vendor profile settings pane.